Resources for Candidates

Reference Check FAQs

• Can Raters Still Respond After my Report is Completed?
• When Will my Reference Check Close?
• Can I Use the Same Reference Report for 2 Different Organizations?
• Who Will See my Reference Check Report?
• How Will my Reference Check Results Impact my Job Opportunity?
• Can I Re-Open my Reference Check?

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Assessment FAQs

• Error Messages & Additional Troubleshooting
• General Questions: Accessing Your Account
• General Questions: Application
• General Questions: Surveys

Video Interview FAQs

• I Lost Internet Connection During the Video Interview
• I Can't Hear Myself on the Video Interview
• I Cannot See Myself on the Video
• My Webcam Is Not Detected
• How Long Will the Video Interview Take?
• Tips For Your Video Assessment

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360 Participant FAQs

• Getting the Most Out of Your Report
• How Can I Share my Report?

360 Rater FAQs

• My Rater didn't Receive the Email / Text Message
• How do I Invite a Rater?
• How Will my Raters be Contacted?
• Who Should I Invite?
• How Long Does This Process Take?
• Will my Raters See Who Else is Invited?

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About Us

• Who is Outmatch?