Common Application Questions from Candidates
As you go through your application process, it’s understandable to have some questions about your application. Below are the answers to some of those frequently asked questions.
You can also review our full list of help materials by clicking here.
Am I required to complete the assessment?
Yes. The assessment is a required part of your application. Your application will not be considered complete until the assessment is completed.
What is OutMatch’s role in my application?
OutMatch licenses its tools (like the assessment) to our partners. We are not directly involved in any part of the application process.
Will I be able to see my assessment results?
As per our Terms and Conditions, neither we nor the organization you applied to are required to share your completed assessment results with you.
Has my application been received/reviewed?
OutMatch can only confirm if your assessment is complete and available to the organization you are applying to. We have no insight into your application status.
Who do I speak with about my job application?
We recommend you reach out directly to the organization you applied to as we have no direct involvement. We are unable to provide contact information for any specific organization.
Still need help?
If you still have questions about your account, please contact OutMatch Support at email@example.com. Please include:
- Your first name and last name
- Email you used to create the account
- Company and job you were applying for
- The browser and device you are using (e.g., Chrome on a laptop)
- And a detailed description of your issue
Our business hours are Monday through Friday, 8:00 AM to 6:00 PM Central Time. We will respond to your email within one business day.