How Will my Raters be Contacted?

You have the option to contact your raters either by email or by text message. 

To invite a rater via email:

1. Enter your rater's name into the "First Name" and "Last Name" fields.
2. Select "Email" from the "Communication" drop-down menu.
3. Enter your rater's email address into the "Email" field.
4. Select a relationship from the "Relationship to You" field.
5. Click on the green "Send Invite" button.

To invite a rater via text message:

1. Enter your rater's name into the "First Name" and "Last Name" fields.
2. Select "Text (SMS)" from the "Communication" drop-down menu.
3. Select a relationship from the "Relationship to You" field.
4. Enter the rater's mobile phone number by selecting a country code from the "Country Code" field, entering the 3-digit "Area Code", and then entering the mobile phone number.
5. Check the box indicating that you have confirmed with the recipient that they agree to receive an email from Checkster.
6. Click on the green "Send Invite" button.

Keep in mind:

• Please always check the email address or mobile number you're entering for correctness. We cannot deliver an invitation to a rater whose email address or mobile number was entered incorrectly.
• If your rater does not have a cell phone with access to the internet, or an email address, please let the organization you applied with know that as they may have further instruction for you.
• If your rater completes the survey from their smartphone, data rates may apply.
• U.S. and Canada phone numbers will always have an area code, however some other countries do not use area codes. If you're inviting a rater who has a phone number from a country that doesn't use an area code, you may leave the "Area Code" field blank.
• Using the Text Message/SMS option will send a text message to your rater with a link to complete the survey online. If you enter a landline number, or a number for a phone that does not receive text messages, then we will not be able to contact your rater.
• The survey link must be opened online. If you send a text message to someone who does not have a smartphone/is not able to access the internet from their phone, then they will not be able to access and complete the survey.
• If you are not sure whether your rater's phone number a) is a mobile phone or a landline, or b) has access to the internet, please contact the rater directly to ask. If you are still unsure, it's always best to just choose email.
• Checkster does not call your raters for their feedback.