We're Here to Help!
There are several ways you can access information to support your hiring process and development initiatives.
Review Materials in the Support Library
Within this site you'll find:
- Talent Dashboard: Information on general functions and questions which affect all users.
- Advanced Settings: Account settings and configurations available to Hiring Administrators.
- Best Practices: Tips and tricks for managing some of the key parts of the talent life cycle, such as interviewing candidates and developing your talent.
- Bonus Content: Downloadable guides and on-demand user training resources.
Click here to access the OutMatch Support Library home page.
Direct Access from the Talent Dashboard and Reports
On the bottom right of your Talent Dashboard and on all Reports, you will see a gray Help icon. Click on this widget to search the Support Library directly or to submit a question to the OutMatch Support Team.
Visit Our Website
Go to https://outmatch.com/resources/ for additional insights into client stories, on-demand webinars, best practices, frequently asked questions, and much, much more.
Still Need Help?
If you still have questions about your account, please contact OutMatch Support at firstname.lastname@example.org. Please include:
- Your first name and last name
- And a detailed description of your question
Our business hours are Monday through Friday, 8:00 AM to 6:00 PM Central Time. We try to respond to all requests the same day if the request is received by 3 PM Central Time.