Step 1: Logging In
New users need to be added by a Hiring Administrator. The process for setting up an account in the OutMatch Platform is the same for both Hiring Administrators and Hiring Representatives.
Please Note: Before you begin, you should add 'firstname.lastname@example.org' to your safe senders list. This is the 'from' email used in most communications. Adding the email address to your safe senders list will help prevent OutMatch communications from landing in your spam or junk folders. If you don't know how to add an email address to your safe senders list, please check with your email provider for instructions.
Setting Up Your Account
Once a Hiring Administrator has created your account, you'll receive an automated email from 'email@example.com' with a link to establish your password. Click on the link to land on the Create Account page. Your email address is your User ID and will automatically populate on the page.
When creating a password, you'll see that the password meter will change depending on the strength of your password. Note: Passwords must be at least 'Moderate' in strength to be accepted by the system. While there is no set formula to create a moderately strong password, it is best to avoid common words and to include a combination of letters, numbers, and special characters.
Once you have created and confirmed a password of at least moderate strength, click on Create Account. You have now successfully created your account and will land on your OutMatch dashboard.
Please note: Although you have the ability to set your own password, you don't have the ability to change the email address associated with your account.
If you didn't receive an invitation email, please contact your Hiring Administrator to ask for your invitation to be resent.
Once you've established your account, you can log into the OutMatch Platform by going to https://apps.outmatch.com and entering your email address and password.
If you forget your password, you can always reset it. To reset your password, select Forgot Password? above the Sign In button on the login screen. You'll receive an email with a link to create a new password.
You'll know you're in the right place when you see the navigation bar at the top of the screen with the four key dashboard sections: Home, Jobs, Candidates, and Analytics. If you're a Hiring Administrator, you should also see a gear iconat the top right of your screen.
Click here to learn more about navigating your OutMatch Platform dashboard.