A set of interview questions is included with every assessment report to be used as part of the selection process for both internal and external candidates. These questions are dynamic and generated based on the specific job profile and on the individual's performance on the assessment. Each job profile has its own set of interview questions which can be customized by a Hiring Administrator.
Accessing Interview Questions
Interview questions are managed by job profile. To access the opening questions and competency-based interview questions for each profile, navigate to the Job Profile Settings and select Edit Interview Questions.
Managing Interview Questions
There are two types of interview questions that can be configured by Hiring Administrators: General Questions and Competency Questions.
- General Questions include OutMatch recommended opening questions to set the stage for the interview.
- Competency Questions are scientifically calibrated interview questions tied directly to the competencies measured by the Job Profile, which drive consistency in the interview process.
Including Interview Questions
Interview questions can be added and removed at any time. Questions with a check mark next to Include Question will be included on the report. Questions without a marked check box will not. This can be controlled with a click of your mouse.
Reorder Interview Questions
To change the order of your interview questions, select the desired interview question(s) and then drag and drop them into place.
Adding Custom Questions
Custom questions can be added to the Interview section of the report. To add a question, select Add Custom Question and enter the desired text into the box. Next, click SAVE. Reports will now automatically include the custom question(s). Custom questions can be deleted by selecting Delete Question and clicking SAVE.
Make sure to follow EEOC best practices when adding questions to your interview guide.
As with all controls within the account Settings, the changes made to a hiring profile's interview questions are universal and will affect every job and candidate connected to the job profile. Carefully plan any changes you make.
Important Note! When adding custom opening or competency questions, in order for those questions to appear in a language other than English when viewing the report in other languages, the translated text must also be added by the Hiring Admin user. To add translations, click Manage Translations after you have created a custom question (system default questions are already translated into all languages).
Next, select the Language for which you are providing a translation. Then, enter the text of the question and Save. Repeat for each of the languages you require, saving each time, and navigate Back to English after all translated questions have been added and saved.
After saving to apply the changes, these translated questions will now appear when viewing the assessment report in different languages.
Still Need Help?
If you still have questions about your account, please contact OutMatch Support at firstname.lastname@example.org. Please include:
- Your first name and last name
- And a detailed description of your question
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