The Top Line Percentage is calculated based on a 1-7 rating scale. The ratings given by each of the raters are averaged and converted to the percentages that you see on the report.
*Based on your organization’s survey configurations, your scale may be something different than our default 1-7 scale.
Most standard rating scales start at 0, however Checkster’s rating scale begins with 1. Please see the table below for a breakdown of Checkster’s rating scale conversions.
Example: The image of the Top Line Percentage element at the top of this document shows that the candidate’s raters are 67% likely to re-hire them on average, and feel that the candidate’s job performance is at 78%. This means that the candidate averaged a rating of 5 out of 7 in the probability of re-hire, and 5.5 out of 7 in overall performance.
Topline percentage scores are based on 2 questions:
- The probability of re-hire percentage is based on the rater’s answers to the following question:
- The overall performance percentage is based on the rater’s answers to the following question:
Things to note:
- Raters have the option to select “NA” (Not Applicable) as their response to the probability of re-hire and/or overall performance questions. If a rater selects “NA”, then the percentage shown on the report will not include that rater’s response so that the rating doesn’t impact the Top Line Percentage score in any way.
- If a rater gives a 4 or below to either of the questions above, they will be prompted to give a reason for their rating. The reason given by the rater will appear beneath the percentage on the report (see the Top Line Percentage image at the beginning of this document).