Step 1: Logging In
To begin using the OutMatch Platform, you first need to access it! The process for setting up an account is the same for both Hiring Administrators and Hiring Representatives.
Please Note: Before you begin, you should add 'firstname.lastname@example.org' to your safe senders list. This is the 'from' email used in most communications. Adding the email address to your safe senders list will help prevent OutMatch communications from landing in your spam or junk folders. If you do not know how to add an email address to your safe senders list, please check with your email provider for instructions.
The First Time
In all scenarios, either a Hiring Administrator or an OutMatch Administrator will need to create an account for you. Once your account has been created, you will receive an automated email from 'email@example.com' with a link to establish your password. Although you have the ability to set your own password, you do not have the ability to set your username. Usernames must be an email address.
If you did not receive an invitation email, please contact your Hiring Administrator to ask for your invitation to be resent.
Once you've established your account, you can log into the OutMatch Platform as needed. Navigate to https://apps.outmatch.com and enter your email address and password.
Remember, you can always reset your password if you forget it! To reset your password, select ‘Forgot Password?’ above the Sign In button on the login screen. You will receive an email with a link to create a new password.
You'll know you are in the right place when you see the navigation bar at the top of the screen with the four key dashboard sections: Home, Jobs, Candidates, and Analytics. If you are a Hiring Administrator, you should also see a gear iconat the top right of your screen.
Click here to learn more about navigating your OutMatch Platform dashboard.